OUR IDENTITY
This website is an online educational platform where Customers can interact with independent Writers who can give superb articles, papers, and other composition administrations. As an organisation, we ensure delivery of the services by Writers and payment to Writers by Customers. On this Website, we create the enabling environment that allows Customers to discover Writers with the abilities required for their job description and who meet their financial plan, turnaround time, and different necessities like the innovation of substance and originality of content.
HOW IT WORKS
The content on this site (the “site”) are given by “THE COMPANY” (hereinafter referred to as “We”, “Us”, “Our”) which is registered at 71-75, Shelton Street, London, Greater London, WC2H 9JQ, UNITED KINGDOM with Company number 13175400, duly registered under the Law of the UK, acting on behalf of and in the interests of Wonder Freelance Ltd. (UK) on the basis of a license agreement based on a permit understanding.
By utilizing these site/submitting a request/making financial commitments, it is regarded that you have perused and consented to the accompanying Terms and Conditions. In the event that you don’t consent to them, don’t utilize the site or access the services from it.
Authors are consultants and are allowed to apply for an account. Each Writer needs to finish inside tests before having the capacity to take orders. Each Writer has his or her own rating. Clients can put in a request by following the request procedure for the explicit activity which Writers would perform. Once Writers accept these requirements to perform the job, it will be their responsibility to complete the job within the agreed time and ensure the quality.
When the contract agreement is finished and payment is made by the Customer, Writers exchange all rights and responsibility for that work to the Customer. While enlisting on the site, it would be ideal if you utilize a legitimate email address/telephone number through which you can be contacted, because We may be required to contact and get in touch with You. Giving an erroneous email address is an infringement of the Terms and Conditions of this understanding. In addition, you can likewise utilize your Facebook ID* to enlist on the site (*if accessible).
You would agree with us that the Services may incorporate certain interchanges from us, for example, benefit declarations, authoritative messages, and updates.
A Writer work in a field picked by the Customer, contacts the Customer directly after the activity was doled out. The Writer is in charge of acquiring the point-by-point rundown of directions for the activity to be effectively finished. Once a Writer’s bid is accepted, the Customer deposits the agreed amount of money with our site
We utilize an informing framework for correspondence. Our Support Team and additionally Writers utilize an informing framework to get any data on updates with respect to the activity. If it’s not too much trouble check the inbox frequently and immediately address any inquiries, concerns, or extra directions utilizing this intuitive component.
You are not permitted to unveil and share any close-to-home data (counting email address or telephone number) with Writers requesting that they work straightforwardly with you outside our administration. Messages containing false words and word-expressions will be consequently obstructed by our framework and won’t be noticeable to the Writer.
In case you were caught sharing personal information, the request will be consequently “Completed” with no further examination or pay alternative. We think about such cases as an endeavour to trick and scam our administration.
When a job order is created by a Customer, both the Customer and the Writer can use the tracking system to know the progress of the job. We additionally mirror the status and level of work finished.
When You transfer, submit, store, send, or get documents with content data to or acknowledge comparable reports from Our Services, you offer/give to Us (Our delegates, operators, businesses) an around the world, non-selective, sovereignty free, interminable, irreversible permit to utilize, have, store, duplicate, make subsidiary works, (for example, those subsequent from interpretations, adjustments, or different changes), You communicate such content.
CONVEYANCE AND COPYRIGHT
We will not be responsible or liable for conveyance issues including those subsequent from any of your specialist organizations like the Internet, email, and so on which are outside our ability to control or disappoints the client to download the item, all of which are beyond our control and outside the purview of the services we render. For instance, we cannot and will not be liable if a customer is unable to download the product that has been delivered. This is not to insinuate that we would not provide you with the requisite support, you may need, for your sakes, our Support Team is accessible to help You with any conveyance issues every minute of every day.
The products conveyed by the Writer connected by you will be according to your particulars. You will possess the full copyright relating to items and different materials conveyed to you. In the event that you discover the Writer endeavoring to pass on appropriated content as unique, you may dismiss the item and payment might be retained. Also, you have a choice to ask for correction within 7 business days since the minute the paper was conveyed to you.
Neither We nor any of our affiliates and/or partners will be at risk for any improper, illicit, deceptive, or generally unfair utilization of the items and/or other composed material got from Writers. This incorporates counterfeiting, removal, scholastic probation, loss of grants/titles/grants/prizes/stipends/positions, claims, poor evaluating, disappointment, suspension, or some other disciplinary or legitimate activities. Clients can look for modifications of the item in the event that it doesn’t meet the details given by the Customer. When a customer releases funds this is deemed as completion of the job to the satisfaction of the Customer.
In the event that the sources required for your order are rare, obscure, not open sourced, or readily available to the general public, it is your obligation and you thusly consent to give those materials at the time you put in your Request. Inability to do as such will result in an infringement of these Terms and Conditions and We may in its sole attentiveness make whatever move regarded important to address said infringement, including, yet not constrained to, refusal to finish your request at all or inside the concurred time allotment, refusal to completely follow concurred page prerequisites of your request, or potentially refusal to offer free amendments and additionally any discount.
PAYMENT, TAX, AND CHARGEBACK
Submitting a request on the site for any job/project is free. Be that as it may, you should subsidize the venture after you acknowledge the offer of a Writer. You can likewise add cash to your store balance whenever to utilize this cash for new requests. You will discharge the concurred expense on fruition and conveyance of the work by the Writer and once it is acknowledged by You; either in stages or in one single amount on consummation of the whole undertaking, in light of the terms of your concurrence with the Writer.
After the last archive was transferred (100% finishing is expressed in your request) you have 3 days to send us any dissensions or correction demands. We send you an extra email the following 3 days has gone to remind you about the request’s payments. In the event that there are no objections sent by You utilizing any of the accessible strategies for contact, the cash will be discharged to the essayist naturally on the fourth day after the due date as this is a piece of Our Writers’ protection. If it’s not too much trouble survey your request deliberately before discharging everything of cash held for the request. Once the entire agreed sum is received by the Writer, it is deemed that the work is complete and is to your satisfaction; therefore, no refund will be possible.
If you do not plan to use our services further, we will be permitted to pull back the cash subsequent to sending a fitting solicitation. We guarantee support withdrawal from the User’s record upon demand if such a demand is made within a year from the last request date. On the off chance that you utilize cash from your parity after the demand was sent to us, we maintain whatever authority is needed to dismiss your demand and close the ticket. In the event that you have already dropped the request and cash came back to your parity, we maintain all authority to examine the reason for retraction and settle on a choice to either endorse or decrease your withdrawal ask for dependent on the aftereffects of this examination. In the event that cash on your equalization has never been utilized, we will discount it within 3-10 business days after the demand is put.
Money shall be stored in your personal account for six months following delivery of the last order. The customer keeps his right to make a request regarding the return of unused money to us within six months from the moment of receiving the last order. After the expiration of six months, unused money shall be transferred to us on account of paying for operating charges.
A chargeback (being a challenge to a payment that a Customer files with their card issuer or financial institution), payment product issuer or third parties (such as payment processors), and not by us. We will undoubtedly adhere to such directions.
You acknowledge and agree that We will be entitled to recover any chargebacks and reversals that may be imposed on us by a payment product issuer or third parties (such as payment processors) on funds paid to You by Writers through the Website, as well as any processing or any other fees whatsoever incurred by us on those chargebacks and reversals.
You agree that we may reverse any such payments made to you, which are subject to chargeback or reversal instruction via your payment product issuer or third parties (such as payment processors). If You initiate any chargeback request or other “Request for Information” or similar process, you expressly agree and consent to us to share any and all information in relation to your agreement of these terms and conditions, in order to defeat any such chargeback request.
You are in charge of making good on any regulatory expenses, including any administrations or esteem included duties, which might be material relying upon the locale of the administrations gave. Contingent upon your residency or area, you might be liable to certain advertisement valorem or different assessments, on specific expenses that we charge. These assessments will be added to expenses charged to you, if relevant.
You recognize that you should conform to your commitments underpay impose arrangements in your purview.
REFUND POLICY
Order Essay Help’s refund policy mandates the criteria by which our students can be reimbursed. All students must read and understand our policies before placing an order. Once you place an order, we will assume you have agreed to those policies. Students can only attain refunds under the following circumstances:
Late submission of work by us/failure to meet the student’s deadlines.
30 percent or more of the work delivered by us is found to be plagiarized.
The student receives a failing grade on the paper.
Students can only obtain refunds after providing evidence. Refunds will not be issued for orders older than 30 days.
MONEY BACK GUARANTEE
We evaluate discount asks for on a case-by-case premise as there are normally one-of-a-kind reasons why a discount ask for is made. It would be ideal if you note, we may require archived verification that the nature of your request is low (e.g., a filtered duplicate of your educator’s criticism, literary theft report, and so on.).
Should you feel it important to make a refund request, we will immediately send your order to “Under investigation” and forward it to Our Quality Assurance Department (QA). In the wake of contrasting their discoveries and the explanations behind disappointment, vital restorative moves will be made. In case we repay the cash on account of mix-ups or some superfluity to the underlying directions, our QA Department, at its sole circumspection, assesses the nature of the paper and refunds an amount comparable to the percentage of incorrect content in the paper and missteps present in it.
We give various methods for contact (i.e. email, phone, message board, and live talk) to encourage correspondence between You, Us, and the Writer doled out to finish an order. Our Customer Support Centre is accessible to you whenever through any of these techniques and will react to any discount ask for or other issue quickly. In any case, if such a demand isn’t gotten utilizing any of the previously mentioned strategies inside the Refund Period, the organization won’t be obliged to respect or consider the previously mentioned demand. Discount Period starts on the date of Customer’s structure due date and terminates on the most recent day of the Refund Period.
We offer 3 business days to request a refund in case you were dissatisfied with the order outcome (” Refund Period”).
In case you are not satisfied with any of the Services, you can submit a refund request according to these Terms within the Refund Period. Once the Refund Period elapses,
In the event that you are not happy with any of the Services, you can present a discount ask for as indicated by these Terms inside the Refund Period. When the Refund Period passes, we will not refund any amounts paid.
MERCHANT NAME/BILLING DESCRIPTOR
The billing Descriptor will be GRADEVALLEY. This will appear on the client’s bank statement.
CARDHOLDER CORRESPONDENCE ADDRESS
The address for Cardholder correspondence will be our registered address on Office 7, 35-37 Ludgate Hill, London, England, EC4M 7JN
CONSUMER DATA PRIVACY POLICY
All records or materials that contain personal or transaction information are kept in a safe and secure manner by Order Essay Help, with access limited to authorized personnel.
Order Essay Help does not request an Account Number for anything that is not related to payment for goods and services.
All personal and payment data transmitted to Order Essay Help is secured using SSL and TLS. Payment data is secured using the latest security protocols, ensuring your information remains secure and private.
Order Essay Help will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, its Acquirer, Visa/Mastercard Corporations or in response to valid government demands.
DELIVERY POLICY
Order Essay Help will deliver assignments via email or other electronic means of transferring data.
CLICK TO ACCEPT ACKNOWLEDGMENT
By clicking on the acknowledgment of Terms and Conditions, you acknowledge that you have read the Terms and Conditions and Return/Refund/Cancellation Policy.
There will be a $25 cancellation fee deducted by the payment processor for each successfully issued refund.
We Will Refund 100% of the Payment in the Following Cases:
1.1. The Order has not been assigned to a particular Writer. You can cancel your order and get a full refund any time before it gets assigned to a Writer or within 15 minutes after the order is created;
1.2. In case You accidentally pay twice for the same order, we will refund You the second payment after your confirmation*
* If You place two identical orders and pay for both of them, we will assume that You need both orders to be completed and start working on them. Therefore, if any of the orders is paid by mistake, please, make sure You contact us immediately to clarify the situation. Of course, You can cancel any order that You do not need before it is assigned to a Writer or within 15 minutes after the order is created;
1.3. If for any other reason your order is sent to You after the deadline indicated in the Order Form and You do not need it anymore, you can request a full refund (unless the late paper was downloaded by You). However, in such cases, you cannot use the paper as it fully belongs to our company. We can decide to utilize it at our own discretion and We also reserve the right to publish it online as a sample of our work;
1.4. The research did not align with the initial ** instructions indicated in the Order Form at all (this is a subject to inspect by a Quality Assurance Department specialist and includes cases like off-topic papers and papers that cannot be used at all;
** Instructions that were listed by you while placing the order before the Writer uploaded a part of the paper or started working on the assignment.
1.5. The level of plagiarism exceeded 10% as indicated in the plagiarism report provided by Turnitin or any other reliable plagiarism check system. In this case, the money will be returned if there are funds in the account of the Writer
We Will Refund Some of the Payment in the Following Cases:
2.1. Up to 70% – if you cancel the order “in progress” before the deadline when less than half the time has passed***;
2.2. Up to 50% – if you cancel the order “in progress” before the deadline when more than half the time has passed***;
*** A Writer has already spent a significant amount of time working on your order and must be compensated
2.3. Up to 50% – if your order is late, but you still have time and would like to use the paper, we will recalculate the price according to the nearest deadline option. The difference in price will be refunded to you.
2.4. Up to 50% if the quality of the paper is not satisfactory (depends on the amount of mistakes made by the Writer).
2.5. Up to 70% if the instructions were not followed fully but some parts of the paper are still usable.
2.6. Up to 70% if the Writer delivered the paper after the deadline indicated in the Order Form, but the paper was downloaded by you.
2.7. Partially refundable VAS – Writer Quality, 1-page Abstract, Progressive Delivery, Essay Outline.
No Refund is Possible in the Following Cases:
3.1. If you accept the order by releasing money to the Writer;
3.2. In case of timely delivery of the Product, we will not be responsible for the failure of the Customer to download the Product.
3.3. If you received a low mark (score) as we consider it to be rather a subjective notion;
3.4. If You are caught using our service (You submitted or showed our Writer’s paper to your professor);
3.5. If you complain about plagiarism but do not provide us with valid proof of it (Turnitin report);
3.6. If you simply state that you are not satisfied with your paper and do not provide a detailed reason for your dissatisfaction;
3.7. If your order is late because you did not provide some required information or materials on-time or we could not reach you via contacts provided, then you cannot claim a refund based on lateness. Please, be advised that it is very important to provide valid contact information, including your email address and phone number, so that We can reach You when emergencies occur;
3.8. Excludes all liability for damages arising out of or in connection with your use of this Website. The latter includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential and incidental damages;
3.9. Non-refundable VAS – VIP Support, Assign the Writer of your Choice, Assign the Writer of Our Choice, 1-page Abstract*, Progressive Delivery*, Essay Outline*;
*- these services can be refunded only in case they were not provided at all by the writer;
3.10. Such types of paper as Math Problem and other projects requiring calculations or solving Multiple Choice Questions are not subject to refund as using answers provided by the writer automatically means their approval by You. However, in case there are less than 50% of correct answers to Multiple choice questions, you will need to send us proof of the score and can be qualified for a partial refund, the amount of which is decided by Our QA team separately in each case.
CANCELLATION POLICY
Order Essay Help does not reject assignments based on difficulty, because we have smart writers who can compose works in a variety of fields. However, in certain scenarios, the Company retains the right to cancel assignments. These include:
If the Company believes it cannot deliver your assignment to a satisfactory standard. This rarely occurs.
If the Company believes your assignment cannot be completed within the requested deadline due to difficulty issues.
If the Client violates our Terms of Service.
If our feedback service is misused.
If the Client intends to use the assignment illegally.
If the Client makes a partial payment and refuses to pay the outstanding balance.
SERVICE DELIVERY POLICY
Our services will be executed in accordance with our existing policies, the requests outlined in your order, and the nature of the services you have purchased. The specifics of the purchased services and the date on which they were purchased may define the timeframe of performance. Once all of your conditions are fulfilled, the services will be considered to be successfully performed.
DISCLAIMER/NO WARRANTY
OUR SERVICE IS PROVIDED ON AN “AS MAY BE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. IN NO EVENT SHALL OUR SERVICES BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS; ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR; ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY CUSTOMER OR OTHER THIRD PARTY, AND/OR; ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR SITE. WE MAY PROVIDE LINKS TO THIRD PARTY WEBSITES AS WELL AS ADVERTISEMENTS. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OUR SITE OR ANY HYPERLINKED SITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. THESE THIRD PARTY SITES HAVE THEIR OWN PRIVACY POLICIES. WE ENCOURAGE YOU TO REVIEW THE PRIVACY POLICIES OF WEBSITES YOU CHOOSE TO LINK TO FROM SITE SO THAT YOU CAN UNDERSTAND HOW THOSE WEBSITES COLLECT, USE, AND SHARE YOUR INFORMATION. WE ARE NOT RESPONSIBLE FOR THE PRIVACY POLICIES OR OTHER CONTENT ON WEBSITES OUTSIDE OF THE SITE. AS A PROVIDER OF ONLINE SERVICES, WE ARE NOT LIABLE FOR ANY STATEMENTS, REPRESENTATIONS OR CONTENT PROVIDED BY ITS USERS IN ANY PUBLIC FORUM, BLOG, OR OTHER INTERACTIVE AREA, EVEN IF WE HAVE BEEN ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. SINCE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
WE FURTHER DO NOT WARRANT THAT ITS SERVICE WILL BE SECURE OR UNINTERRUPTED; THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN THESE MATERIALS WILL BE ACCURATE AND COMPLETE. WE MAY MAKE CHANGES TO THESE MATERIALS AT ANY TIME WITHOUT NOTICE. WE MAKE NO COMMITMENT TO UPDATE THE MATERIALS. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY US, ITS EMPLOYEES, LICENSORS, OR THE LIKE, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE.
We are not in charge of any issues or specialized breakdown of any correspondence system or lines, PC online frameworks, servers or suppliers, PC gear, programming, the disappointment of any email because of specialized issues or activity clog on the Internet or through any of Our Services or blend thereof, including any damage or harm to Customer or to any individual’s PC identified with or coming about because of investment or downloading materials (to view just), regarding our Services Governing Law.
These Terms will be represented by the law of the USA. The United Nations Convention on Contracts for the International Sale of Goods will not have any significant bearing to these Terms.
DISPUTE RESOLUTION
Any activity or other legal continuing for the authorization of this assertion or any of its arrangements will be founded in the courts of capable purview of the USA.
CONTACT US
Any inquiries or worries about these Terms and Conditions of utilization ought to be drawn out into the open by email to [email protected], and furnishing us with data identifying with your worry.
